Refund Policy
Last updated: November 15, 2026
Because our products are digital files delivered instantly, all sales are generally final once a file has been downloaded.
We will gladly help or refund if:
- a file is damaged, incomplete or cannot be opened, and we cannot send you a working replacement;
- you were charged twice for the same product;
- the product is materially different from its description.
Contact us within 14 days of your purchase at hello@littlepawatelier.com with your order number. Approved refunds are issued to the original payment method through our payment provider.
This policy does not affect any rights you have under the consumer laws of your country.